DUNEDIN BASED BUSIN
ESS CONSULTANCY DE
LIVERING AND IMPLEM
ENTING SOLUTIONS FO
R SCALE HUNGRY SME'S

DUNEDIN
BASED
CONSULTANCY
DELIVERING
IMPLEMENTED
SOLUTIONS
FOR SCALE
HUNGRY
SME'S

THESE ARE OUR

elements
ELEMENTS
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A minimalist logo design featuring large dark navy letters 'Ss' above the word 'systems' in smaller text, all set against a dusty rose or salmon pink background with a thin dark border frame.
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A minimalist logo design featuring large beige letters 'Ux' above the words 'user experience' in smaller text, all set against a deep purple background with a thin white border frame.
A minimalist logo design featuring large dark navy letters 'Ai' above the words 'artificial intelligence' in smaller text, all set against a golden tan background with a thin dark border frame.
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DIGITAL CHEMISTRY FOR BUSINESS

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Clarity Before Complexity: Unlocking Value Through Analysis

We partner with business owners to define clear, scalable operating models. Through deep discovery and process mapping we uncover where technology, systems, and talent can drive the most impact.

  • Strategic operations consulting focused on scale, team enablement, and workflow design

  • Process mapping to highlight redundancy risks, inefficiencies, and growth barriers

  • Roadmaps for technology implementation, systems optimisation, and team structure

  • Digital customer journey mapping and optimisation to align user experience with operational design

  • Advisory on offshore-readiness and people planning—not just cost-saving but role-fit

  • Change management strategies that bring your current team on the journey

We don’t stop at the plan—we stay alongside you through execution, helping you make confident, high-impact decisions across people, platforms, and process.

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Design Workflows That Work: Process-Led Systems That Unlock Scale

Systems don’t start with software—they start with process. We design workflows that are efficient, repeatable, and ready for automation or delegation. Whether executed onshore or offshore, great systems make great teams possible.

  • End-to-end workflow design built around actual business needs, not software constraints

  • Detailed AS-IS and FUTURE state process mapping to clarify what’s working and what’s not

  • Role design aligned to process—not just job titles, but responsibility and ownership

  • SOP creation and centralised documentation for scale and onboarding

  • Operational frameworks to maintain quality as the business grows

Systems are the bridge between strategy and execution. We build the blueprint—so your tech and team can run on rails.

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Automate, Integrate, Transform: Tools That Scale with You

We build and implement tools that solve real problems. From workflow platforms to powerful API middleware, our focus is on technology that enables your team—not overwhelms them.

  • Custom application development for business-specific platforms or internal tools

  • Integration of workflow management systems like Monday.com, Podio, or Trello

  • API middleware to bridge disconnected systems and eliminate double handling

  • Automation of repetitive tasks using tools like MindStudio or UIPath

  • Real-time dashboards for visibility, accountability, and decision-making

We don’t sell tech—we solve problems. The tools we build or implement are grounded in your processes and designed for real-world use.

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Reimagine the Digital Customer Journey: Design That Drives Experience and Performance

Your digital touchpoints are often your first impression—and your greatest opportunity. We help you understand, redesign, and optimise how customers interact with your business online, creating seamless, high-converting experiences that reflect your operations and scale with you.

  • Deep analysis of digital customer journeys to identify friction and missed opportunities

  • Website and lightweight web app (PWA) design that aligns with business systems and brand

  • SEO technical audits and optimisation to maximise discoverability and performance

  • UX-led redesigns to support user flow, conversion, and operational integration

  • Connected strategy that treats your website as a working asset—not a standalone brochure

This isn’t just web design—it’s digital infrastructure built for function, scale, and customer impact.

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Practical AI That Enhances, Not Replaces: Human-Centred Automation for Real-World Results

We don’t chase hype—we implement AI that actually helps your team work better. Our approach is grounded in practical use cases, focused on improving productivity while keeping people at the centre.

  • Identification and implementation of AI tools that complement human workflows

  • Use of generative AI, automation, and intelligent agents to reduce low-value work

  • Advisory on integrating AI into existing systems, not building from scratch unnecessarily

  • Design of human-in-the-loop processes that enhance accuracy, decision-making, and oversight

  • Ongoing guidance to ensure tools are used effectively and evolve with your business needs

AI should free up your people, not phase them out. We help you find the right tools—and use them right.

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The Right People, in the Right Roles, with the Right Support

We help you scale with offshore talent that fits. Our Philippines-based professionals are integrated, aligned, and supported—so you get the benefits of scale without sacrificing quality.

  • Recruitment of high-quality team members matched to your systems and workflows

  • Seamless integration into your day-to-day operations and communication tools

  • Support infrastructure covering HR, culture, and performance management

  • Built-in redundancy to eliminate single points of failure

  • Fully compliant and incorporated Philippine operations via our partner entity, Yoonet

This isn’t outsourcing. It’s building a scalable, resilient workforce with the same care and strategy you'd apply locally.

15 years of business
innovation and
OPTIMISATION DELIVERED TO
OVER 400 SME'S AROUND THE
GLOBE HELPING THEM CLIMB
THEIR MOUNTAIN AND
DOMINATE THEIR MARKETS

15 YEARS  OF  BUSINESS INNOVATION AND OPTIMISATION DELIVERED TO OVER 400 SME'S AROUND THE GLOBE HELPING THEM CLIMB THEIR MOUNTAIN AND DOMINATE THEIR MARKETS

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Our Technology Stack

Software-agnostic solutions tailored to your needs
We take time to understand your existing software stack and only introduce additional tools where absolutely necessary. While we're software agnostic, we maintain global partnerships with the world's leading platforms to ensure seamless integration and support.
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WHAT A JOURNEY WITH US LOOKS LIKE

The gear, the guides, the grind—and the glory.

You're not signing up for another standard consulting project. You're joining a focused expedition with experienced guides who understand the landscape, travel efficiently, and deliver results.

The Fit Test

Let's see if we're a good fit.

We'll start with a quick, relaxed chat—no pressure, no pitch.

We'll talk through what's slowing you down, where you're aiming to go, and what the path ahead might look like.

This is simply about alignment. If there's a clear way we can help, we'll map it out together.

The Plan

A tailored approach—no templates, just a focused, strategic outline.

After our chat, we’ll send you a straightforward proposal covering:

  • What we can help with

  • Clear deliverables

  • Recommended starting point

  • Transparent pricing

You’ll know exactly what’s involved before we move forward.

The Work Begins

This is where we get into the real work—focused, practical, and built for results.

Once you're onboard, we move through:

  • Foundations: Understand your systems, structure, and pain points

  • Implementation: Roll out the right tech, team, and processes

  • Ongoing Support: Clear communication and regular check-ins to keep things on track

We don’t disappear once the plan’s in place—we stay with you from setup through to success.

Ongoing Support

Because your business doesn’t stand still—and neither do we.

Once the core project is complete, you can keep us close for:

  • Retainer or ad hoc advisory

  • Support through new hires, tech upgrades, or operational shifts

  • Quick help during pressure points—bottlenecks, blockers, or team issues

We're here when you need us—flexible, responsive, and focused on progress.