Privacy Policy

Outer Edge Limited (NZBN: 9429051685140) ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website OuterEdge.nz and any associated subdomains (collectively, the "Website").

This policy complies with the Privacy Act 2020 (New Zealand) and outlines our practices regarding personal information and your privacy rights.

By using our Website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the Website.

2.1 Information You Provide Directly

We may collect information that you voluntarily provide to us, including when you:

• Fill out a contact form or inquiry form

• Subscribe to our newsletter or mailing list

• Request information about our services

• Communicate with us via email or other channels

• Create an account or user profile

• Participate in surveys or feedback forms

This information may include:

• Name

• Email address

• Phone number

• Company name and job title

• Postal address

• Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information about your device and usage, including:

• IP address

• Browser type and version

• Operating system

• Device type (desktop, mobile, tablet)

• Referring website or source

• Pages viewed and time spent on pages

• Links clicked

• Date and time of visit

• Geographic location (country/region level)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Types of cookies we use:

• Essential cookies: Necessary for the Website to function properly

• Analytics cookies: Help us understand how visitors interact with our Website

• Functional cookies: Remember your preferences and settings

• Marketing cookies: Used to deliver relevant advertisements (if applicable)

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Website

• To respond to your inquiries and fulfill your requests

• To send administrative information, updates, and security alerts

• To send marketing and promotional communications (with your consent)

• To improve our Website and develop new features

• To analyze Website usage and optimize user experience

• To detect, prevent, and address technical issues or security breaches

• To comply with legal obligations and enforce our terms
  

• To protect our rights, property, and safety, and that of our users and others

We collect and process your personal information based on:

• Consent: Where you have given clear consent for us to process your personal information

• Contract: Where processing is necessary for the performance of a contract with you

• Legal obligation: Where we need to comply with a legal requirement

• Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided these are not overridden by your rights and interests

We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Web hosting providers

• Email service providers

• Analytics providers

• Customer support tools

• Payment processors (if applicable)

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

• Court orders or subpoenas

• Government or regulatory requests

• Law enforcement requirements

5.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

We may share your information in the following circumstances:

5.4 Protection of Rights

We may disclose your information when we believe it is appropriate to:

• Enforce our terms and conditions

• Protect our rights, privacy, safety, or property

• Protect against legal liability

• Prevent fraud or illegal activity

5.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

Your information may be transferred to and maintained on servers or databases located outside New Zealand. By using our Website, you consent to such transfers. We will ensure that any international transfers of personal information are subject to appropriate safeguards in accordance with applicable law.

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Encryption of data in transit (SSL/TLS)

• Regular security assessments

• Access controls and authentication

• Employee training on data protection

• Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider:

• The nature and sensitivity of the personal information

• Legal and regulatory requirements

• The purposes for which we process the information

• Whether we can achieve those purposes through other means

When your personal information is no longer required, we will securely delete or anonymize it.

Under the Privacy Act 2020, you have the following rights regarding your personal information:

9.1 Access

You have the right to request access to the personal information we hold about you.

9.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information.

9.3 Deletion

You have the right to request that we delete your personal information in certain circumstances.

9.4 Objection

You have the right to object to our processing of your personal information in certain circumstances.

9.5 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

9.6 Withdraw Consent

Where we rely on consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in Section 14.

If you have opted in to receive marketing communications from us, you may opt out at any time by:

• Clicking the "unsubscribe" link in any marketing email

• Contacting us directly at hi@outeredge.nz

• Updating your preferences in your account settings (if applicable)

Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to our services.

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately so we can delete such information.

Our Website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page

• Updating the "Last Updated" date at the top of this policy

• Sending an email notification (for significant changes)

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.